Effective Date: [03-25-2026]
Internal Medicine & Pediatrics of Cullman (“IMPC,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us through our website, phone system, and other communications.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact our office, submit forms, or choose to communicate with us by phone or SMS/text message.
1. Information We Collect
We may collect personal information you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Mailing address
- Information submitted through contact forms
- Appointment-related inquiries or requests
- Communication preferences, including SMS opt-in information
We may also collect limited non-personal information automatically through the website, such as:
- Browser type
- Device type
- IP address
- Pages visited
- Date and time of website visits
2. How We Use Your Information
We may use your information to:
- Respond to questions or requests
- Contact you regarding appointments or office-related matters
- Provide customer service
- Improve our website and user experience
- Send text messages or call you when you have consented to receive those communications
- Maintain the security and functionality of our systems
3. SMS/Text Messaging Privacy
If you provide your mobile phone number and consent to receive text messages from Internal Medicine & Pediatrics of Cullman, we may send you SMS messages related to:
- Appointment reminders
- Scheduling updates
- Office notifications
- Follow-up communications
- General customer service matters
SMS consent is not shared with third parties or affiliates for marketing purposes.
SMS Terms
- Message frequency may vary.
- Message and data rates may apply depending on your mobile carrier.
- You can opt out of SMS messages at any time by replying STOP.
- For help, reply HELP or contact our office directly.
Please note that text messaging may not always be a secure method of communication. Do not send urgent, sensitive, or emergency medical information by text message.
4. Medical Privacy / HIPAA
As a medical practice, we are committed to protecting your health information in accordance with applicable law, including the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable.
Any protected health information (“PHI”) you provide in the course of receiving medical care is handled in accordance with our medical privacy practices and applicable healthcare privacy laws. This website Privacy Policy applies primarily to information collected through the website, electronic communications, and related systems.
If you are a patient, you may also receive a separate Notice of Privacy Practices that explains how your medical information may be used and disclosed.
5. Sharing of Information
We do not sell your personal information.
We may share your information only as needed in limited circumstances, such as:
- With service providers who help us operate our website, communication systems, or business functions
- When required by law, regulation, subpoena, or legal process
- To protect the rights, safety, or property of our practice, patients, or others
- As otherwise permitted or required under applicable healthcare privacy laws
Mobile opt-in information and consent data will not be shared with third parties for marketing or promotional purposes.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website performance and better understand how visitors use the site. Cookies are small files stored on your device that help websites function more efficiently.
You may choose to disable cookies through your browser settings, though some parts of the website may not function properly as a result.
7. Third-Party Links
Our website may contain links to third-party websites, such as patient portals, payment processors, or other external resources. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing any personal information.
8. Data Security
We take reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, use, or disclosure. However, no website, email transmission, or electronic communication system can be guaranteed to be completely secure.
9. Children’s Privacy
Our practice provides care for children and families, but our website is not intended to collect information directly from children without appropriate parental or guardian involvement. If you believe a child has submitted personal information through the website without parental consent, please contact us so we can address the matter.
10. Your Choices
You may choose not to provide certain personal information through our website. However, doing so may limit our ability to respond to your request or provide certain services.
If you no longer wish to receive text messages from us, you may opt out at any time by replying STOP.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted indicates your acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Internal Medicine & Pediatrics of Cullman
1890 AL HWY 157, Suite 430
Cullman, AL 35058
Phone: (256) 567-4300
Email: info@impcullman.com